My experience with this firm was extremely disappointing, particularly with Cindy Sanchez. She demonstrated a lack of attention to detail and poor case management throughout the process. Cindy consistently waited until the last minute to contact me, often just before hearings, yet billed for "preparation" time despite showing no real preparation, focus, or strategy. Her involvement ended up being more of a liability than a help, and I had to be the one fixing the issues she caused just to keep my case moving forward, not without challenges due to the poor management of my case. Her focus was on trying to make me settle for nothing, all in benefit of the opposing party.
Additionally, the firm charged for tasks I never requested, and despite promises, I never received the remainder of my retainer back. Communication was a nightmare—calls were canceled repeatedly (one time a scheduled call was cancelled at the scheduled time, five times in a row, to be exact), and I had to constantly remind them about necessary submissions or deadlines. It became clear that she was overbooked and unable to provide the level of focus or service needed (and which they certainly charge for).
Believe the negative reviews: this firm seems more interested in excessive billing than effective representation. I would strongly advise looking elsewhere for competent legal help.
Joseph Olive
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September 26, 2024
This team is second to none. They helped me navigate one of the most difficult cases I'm sure they've ever faced. No matter the obstacle, this team was able to push through and we ended up exactly where we needed to in the end. HIGHLY recommend.
Clarkie Tunes
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May 01, 2024
When I left my alcoholic ex in 2022 and he was harassing me to the point of serious fear, I immediately turned to Klein & Sanchez for help. Besides the excellent support staff at the firm who made sure I felt secure and heard, the attorneys made sure I was protected. Cindy Sanchez appeared with me on my multiple appearances and I was able to obtain the protection I needed and deserved. When my ex violated the stay away order a few months later, I went right back to Klein & Sanchez and was excellently represented again. Klein & Sanchez fights hard for the rights and needs of its clients and I would absolutely recommend them to anyone.
Dalisa Bracero
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November 02, 2023
I'm not one to write reviews, especially about personal life experiences; however, I would be remiss if I did not express my appreciation and thoughts on Klein and Sanchez. I got divorced in 2020, but had no idea what my (parental) rights were (different attorney). Although, it's been an arduous process this past year, having Mr. Klein by my side has empowered me to fight for my child and his well-being. At the initial consultation, I was promised support, honesty and transparency. I've received this and more. If I have a question, I email Mr. Klein directly and he almost always replies within the hour (unless in court). I can't tell you how valuable this has been to me. In the past, I'd contact other attorneys and had to jump through hoops to get a response! The few interactions I've had with Mrs. Sanchez have been equally as wonderful. If you're looking for a professional staff, prompt responses, support and a "take no nonsense" approach...look no further! Mrs. Sanchez and Mr. Klein are the dream team.
Robert Severance
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August 29, 2024
Very knowledgeable attorney. I'm from Poughkeepsie, but live down by NYC. Steve and his Associates handled my case in Manhattan professionally, getting me my desired outcome, for a significantly lower price than Manhattan attorneys. Very pleased and will use him again.
Update (2024). Steve helped me win full custody of my younger daughter. As a father, that's not an easy thing to accomplish. Very satisfied with his work.
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My experience with this firm was extremely disappointing, particularly with Cindy Sanchez. She demonstrated a lack of attention to detail and poor case management throughout the process. Cindy consistently waited until the last minute to contact me, often just before hearings, yet billed for "preparation" time despite showing no real preparation, focus, or strategy. Her involvement ended up being more of a liability than a help, and I had to be the one fixing the issues she caused just to keep my case moving forward, not without challenges due to the poor management of my case. Her focus was on trying to make me settle for nothing, all in benefit of the opposing party. Additionally, the firm charged for tasks I never requested, and despite promises, I never received the remainder of my retainer back. Communication was a nightmare—calls were canceled repeatedly (one time a scheduled call was cancelled at the scheduled time, five times in a row, to be exact), and I had to constantly remind them about necessary submissions or deadlines. It became clear that she was overbooked and unable to provide the level of focus or service needed (and which they certainly charge for). Believe the negative reviews: this firm seems more interested in excessive billing than effective representation. I would strongly advise looking elsewhere for competent legal help.
This team is second to none. They helped me navigate one of the most difficult cases I'm sure they've ever faced. No matter the obstacle, this team was able to push through and we ended up exactly where we needed to in the end. HIGHLY recommend.
When I left my alcoholic ex in 2022 and he was harassing me to the point of serious fear, I immediately turned to Klein & Sanchez for help. Besides the excellent support staff at the firm who made sure I felt secure and heard, the attorneys made sure I was protected. Cindy Sanchez appeared with me on my multiple appearances and I was able to obtain the protection I needed and deserved. When my ex violated the stay away order a few months later, I went right back to Klein & Sanchez and was excellently represented again. Klein & Sanchez fights hard for the rights and needs of its clients and I would absolutely recommend them to anyone.
I'm not one to write reviews, especially about personal life experiences; however, I would be remiss if I did not express my appreciation and thoughts on Klein and Sanchez. I got divorced in 2020, but had no idea what my (parental) rights were (different attorney). Although, it's been an arduous process this past year, having Mr. Klein by my side has empowered me to fight for my child and his well-being. At the initial consultation, I was promised support, honesty and transparency. I've received this and more. If I have a question, I email Mr. Klein directly and he almost always replies within the hour (unless in court). I can't tell you how valuable this has been to me. In the past, I'd contact other attorneys and had to jump through hoops to get a response! The few interactions I've had with Mrs. Sanchez have been equally as wonderful. If you're looking for a professional staff, prompt responses, support and a "take no nonsense" approach...look no further! Mrs. Sanchez and Mr. Klein are the dream team.
Very knowledgeable attorney. I'm from Poughkeepsie, but live down by NYC. Steve and his Associates handled my case in Manhattan professionally, getting me my desired outcome, for a significantly lower price than Manhattan attorneys. Very pleased and will use him again. Update (2024). Steve helped me win full custody of my younger daughter. As a father, that's not an easy thing to accomplish. Very satisfied with his work.